Fleet Activity who's doing what right now
Agent state renders — until FEATURE-1929 ships a heartbeat producer (gap 1). Only
current_task_id derives real today — shown for the 2 agents actually holding
a locked task; the rest are honest dashes, never invented "working on…" strings.
Schedule & Dependencies group: [ feature ▾ ]
Inbound Voice Calls live · 5–10s
| Caller | Channel | Status | Wait |
|---|---|---|---|
| Rick Copley (706) 555-0142 |
Inbound Telephony | LIVE | 2m 14s |
| Sarah Nguyen (404) 555-0199 |
Website Widget | HOLD | 1m 32s |
| Website visitor widget-session · anon |
Website Widget | ROUTING | 0m 08s |
| Marcus Bell (678) 555-0110 |
Inbound Telephony | ENDED | 4m 05s |
Website Analytics omaisolutions.com · today
Needs You yours only
Approver-scoped via resolveApprover — only gates you are a configured approver for.
Each gate shows its required-vs-delivered artifacts inline before you approve; a bare row
is never shown. Critical / customer / deploy gates add a confirm step.
In Flight non-terminal, non-queued
Due Today top 3 of 7
Overdue this company
Done Today completed
Legend:
done
in progress
queued
blocked-by-dep
your gate
due today
overdue
· Voice:
LIVE
HOLD
ENDED
ROUTING
· Fleet Health opens from the Fleet tile ⭐; Website Analytics + Voice are Owner-Portal Monitoring panels.
All panels ride the 5–10s live-delta cadence. Scoped to one company at a time — switch companies from the header dropdown, or return to Screen 1a for the all-company view.
Fleet Activity renders — for agent state until FEATURE-1929 ships a heartbeat producer (gap 1) —
only current work-in-progress is real today, for at most a row or two.
The header's company-health chip is the same story (AC-S13): it reads — unknown until
FEATURE-1929 backs the gap-11 roll-up its inputs come from — never a false-green Healthy, and
never bound to companies.status (that's company lifecycle, a different axis).