Fleet Activity who's doing what right now
Agent state renders β until FEATURE-1929 ships a heartbeat producer (gap 1). Only
current_task_id derives real today β shown for the 2 agents actually holding
a locked task; the rest are honest dashes, never invented "working onβ¦" strings.
Schedule & Dependencies group: [ feature βΎ ]
Inbound Voice Calls live Β· 5β10s
| Caller | Channel | Status | Wait |
|---|---|---|---|
| Rick Copley (706) 555-0142 |
Inbound Telephony | LIVE | 2m 14s |
| Sarah Nguyen (404) 555-0199 |
Website Widget | HOLD | 1m 32s |
| Website visitor widget-session Β· anon |
Website Widget | ROUTING | 0m 08s |
| Marcus Bell (678) 555-0110 |
Inbound Telephony | ENDED | 4m 05s |
Website Analytics omaisolutions.com Β· today
Needs You yours only
Approver-scoped via resolveApprover β only gates you are a configured approver for.
Each gate shows its required-vs-delivered artifacts inline before you approve; a bare row
is never shown. Critical / customer / deploy gates add a confirm step.
In Flight non-terminal, non-queued
Due Today top 3 of 7
Overdue this company
Done Today completed
Legend: done in progress queued blocked-by-dep your gate due today overdue Β· Voice: LIVE HOLD ENDED ROUTING Β· Fleet Health opens from the Fleet tile β; Website Analytics + Voice are Owner-Portal Monitoring panels. All panels ride the 5β10s live-delta cadence. Scoped to one company at a time β switch companies from the header dropdown, or return to Screen 1a for the all-company view. Fleet Activity renders β for agent state until FEATURE-1929 ships a heartbeat producer (gap 1) β only current work-in-progress is real today, for at most a row or two.